Frequently Asked Questions
- All Clearance Items / Display Pieces are sold as-is and are a final sale. Strictly no refunds or exchanges once the item has been purchased.
- Warranty is not applicable to Clearance Items / Display Pieces.
- Kindly note that Clearance Items / Display Pieces may be discoloured, faded or worn on spots as it has been a showroom display model.
- Clearance Items / Display Pieces do not come with their original boxes.
- It is the customer’s responsibility to inspect the product in store before purchasing. Product images used are for illustration purposes only.
- All Clearance Items / Display Pieces are sold on a first come, first serve basis. Please contact the Xtra Retail Showroom at +65 6336 0688 (Marina Square), WhatsApp at +65 9177 5321 or email us directly at email@example.com to confirm availability, quantity or for further clarifications.
- XTRA Designs Pte Ltd reserves the right to amend the Clearance Product Disclaimer / Display Pieces without prior notice.
ANS: Yes, you may pre-order a product. Indent orders will take around 3-4 months to arrive in Singapore.
QN: May I know when would the products be restocked?
QN: Are the Herman Miller office chair prices inclusive of ALL the ergonomic features? Or do we have to add-on separately?
ANS: Yes, all Herman Miller ergonomic chairs comes inclusive with all features. Add-on items such as headrests are not sold in XTRA.
ANS: No, we do not provide light installation but let us know if you need any recommendations.
ANS: We will advise on a case-by-case basis. For warranty claims and enquiries, kindly take a photo of the product sticker under your chair and the part requiring servicing, and email it to firstname.lastname@example.org
QN: What does your Warranty cover for Herman Miller office chairs?
ANS: You may wish to check out more information about Warranty and Aftercare here: https://xtra-eshop.com.sg/warranty-aftercare/
ANS: Yes, our showroom is open 11am-8pm daily, no appointment needed. We are located at Marina Square #02-48, just above Kiztopia.